What is Acupuncture?
Acupuncture involves inserting fine needles into specific points on the skin – or applying various other techniques to the acupuncture points – to restore balance and encourage the body to heal itself. Scientific studies have shown the potential for acupuncture to be effective in treating many disorders. Acupuncture is effective and safe when performed by a skilled practitioner.

Is Acupuncture safe?
When acupuncture is performed by an appropriately trained practitioner, it is very safe. Occasionally a small bruise may occur, but generally nothing more. Kaitlyn has 10 years of experience working with people in clinic.

Is Acupuncture clean?
Kaitlyn follows aseptic technique and uses sterile, single-use, disposable acupuncture pins.

Does Acupuncture hurt?
Most people feel so relaxed during treatment that they fall asleep. One of the lovely things about having acupuncture treatment is that it promotes the release of endorphins and other feel-good reactions from within your body. This effect means that you will usually feel very relaxed and happy during and after a treatment. Occasionally a pin might feel a bit 'nippy’, if it irritates a free-nerve ending. But it can quickly be adjusted to become comfortable.
Children, who are generally more sensitive than adults, are quite happily treated in this clinic, and are usually excited to tell their friends that they were ‘brave enough’ to have treatment and that the treatment felt good. Most 'needling' for children, is not with pins, but rather with meridian therapy tools, that do not pierce the skin.

What if I come for treatment and ‘chicken out’ on acupuncture?
Every patient has the right and option to say “No” if they don’t feel like having a particular technique used. We respect the autonomy and self-ownership of a person’s body and will only treat you with your consent. Anyone who feels a bit unsure is given the option of ‘just trying one pin’, and if they don’t like it, then they do not have to continue. There are always several options for treatment, many of them not using pins at all. However, it is our experience that when people realise that the kind of acupuncture techniques used in this clinic are gentle and not painful, they are usually delighted to proceed. Kaitlyn specialises in helping people of many different levels of sensitivity and has successfully helped many needle-phobics overcome their blocks so that they can enjoy the benefits of acupuncture.

Can I claim from my private health fund? - Yes
Kaitlyn is an AHPRA Registered practitioner of Acupuncture and Herbal Medicine and is registered with all private health funds. Your Health Fund may give rebates on Acupuncture treatments and some as well on Chinese herbal consultation. You will need to consult with your individual fund to find out the exact rebate that may be paid. 

Is Acupuncture available under Workcover? - Yes
Acupuncture and massage are approved treatments under WorkCover. 
Providing your GP prescribes acupuncture after their assessment, the treatment plan should be approved under WorkCover. You will however need to have a claim number and approval from your case manager before you can be reimbursed or have WorkCover pay for your treatments. Kaitlyn can submit a treatment plan for acupuncture to your case worker, please find out if this is required.

Do your Herbs contain animal products?
None of the powdered or pill-form Chinese Herbs used in this clinic contain any endangered animals or plants. The majority are from sources like flowers, leaves, twigs, stems, roots and bark. Some of the Bioceuticals supplements contain animal derived products (eg, fish oil, glucosamine, or condroitin) and clients will be informed of this prior to prescription of those products.


The clinic has both HICAPS and EFTPOS facilities to enable instant processing.

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